Thank you for bringing this to our attention. We’re sorry to hear about the screen freeze issue you’re experiencing. Could you please share more details, such as: When does the freezing occur? (e.g., during startup, gaming, or general use?) Does it happen randomly or under specific conditions? Have you tried any troubleshooting steps (e.g., restarting, updating software)? We’ll do our best to resolve this for you. We’re here to help!"